Support

Unlimited support

We would rather you call us for any potential issue before the mole hill turns into a mountain…

A Service Level Agreement (SLA) is provided to you, this is our commitment to delivery of response to fix.

We audit all calls made via our dedicated customer support portal. Keeping you up to date at all times for every issue raised both past and present.

Three options of logging support requests:

1.         Phone
2.         Email
3.         Customer Support Portal *** link to customer portal screen shots / page example

Offering you peace of mind, all your IT support is *unlimited with no restriction on number of calls made or issues raised in any given month, quarter or year.

*during normal office hours 0900-1730, Mon - Fri – weekend and 24x7 available on request.