What is Desktop & Server Support?
Desktop and local network support are where our core expertise resides and is a service we have been providing since DWF 360 began. We have a wealth of experience with local computers, laptops and servers meaning there is very little which will surprise us.
Services we provide
Daily Support / Management
Take the hassle out of day-to-day management of your IT. Whether it’s a broken printer, a password rest, or a laptop which won’t connect to the network, let our experienced experts look after it all; including troubleshooting and resolving any issues that users come across.
Security Updates and Maintenance
Keep your IT security and maintenance bang up to date without lifting a finger. We ensure that all your devices are kept up to date with the latest security updates issued from Microsoft and other third-party vendors.
Keeping on top of upgrades can be a time-consuming task and one which often drops to the bottom of your ‘to-do’ list. We can manage the upgrading of your devices with additional/replacement hardware so that you know you have the best equipment for the task.
Office Moves Service
Looking to move locations but don’t want to worry about the IT element of the move? Our popular Office Moves Service removes the bother. We can quickly and smoothly move your full network from one location to another. This includes the installation of network ports and patch panels should they be required.
As a Microsoft Silver Partner for Software Development and Web Development, our core expertise is focused on the Windows Operating Systems. Our certified Microsoft Engineers have experience with all versions of Microsoft products including, but not limited to, Exchange, Active Directory and SQL.
New Equipment Service
Our New Equipment Service takes the guesswork and hassle from purchasing new kit. After a consultation with one of our experts, we manage the whole process, from advising the best device specification for your needs, through to placing the order, building the kit and installing it on-site. Strong relationships with specialist IT equipment suppliers mean we are able to get the best price. This can be as part of the Offices Moves Service or for standalone purchases.