Case Studies

Case studies

Cruise 118

With office based staff working in unison with a team of home workers based across the UK, it was crucial that customer enquiries were captured, assigned and dealt with as efficiently as possible in order to maintain and improve the company's excellent service standards

» more

Robin Simon LLP

Robin Simon LLP is a specialist insurance law firm, with a national presence in the UK and an international reach.

» more

Devonshire Claim Service

DCS is a commercial liability claims management specialist operating from major financial centres across the globe, including London, Hong Kong, Sydney and Chicago

» more

Pitman Training

With over 100 training centres throughout the UK, Ireland and overseas, The Pitman Training Group (PTG) trains thousands of students every year in secretarial, Microsoft Office, keyboard skills, book-keeping, accounts, IT and many other business related courses

» more

Hammonds

Hammonds LLP wanted to consolidate their contact management and CRM systems into a centralised, easy to use and easy to access contact management, mailings and events management system to cater for their needs on a global basis and reducing the risk of data loss...

» more

Birmingham Law Society

Working with and supporting the solicitors and barrister's professions, the judiciary, the Birmingham branch of the Institute of Legal Executives and local teaching institutions as well as other key agencies such as Birmingham Forward and Birmingham Future, Birmingham City Council, Locate in Birmingham and Advantage West Midlands.

» more

Prime professions

Prime Professions Limited is an independent, specialist, professional indemnity (PI) insurance broker and an Appointed Representative of Primary Group Intermediary Services.

» more